Privacy Is Our Policy
Oh Brownie Privacy and Security Statement
Oh Brownie values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Oh Brownie is dedicated to protecting your privacy and using the information you share with us responsibly.
Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.
What information is collected?
We collect provided information when you add your name to our mailing list, place an order, or participate in any contest, promotion, or survey. Categories of information collected include your name, e-mail address(es), postal address(es), phone number(s) and credit card number(s). We also maintain a record of your purchases. In addition Oh Brownie may acquire names and mailing addresses from services or third parties. On occasion, we may combine information you provide with other demographic information available to us.
How is my information used?
Oh Brownie may use your information to process your order and to answer questions about the status of your order. We may use the information to provide you with occasional e-mails and mailings about Oh Brownie products, services, and promotions. We may send you e-mail to help us learn more about your shopping and gifting preferences. In addition, we use information about your product interests and purchases to help us improve your Oh Brownie experience. If you request a catalog from us, if you register with us, or if you purchase from us online or over the phone, you have the option to request marketing materials from us, and we may send you notices about our products, services, and promotions through the mail.
How might my information be shared?
Oh Brownie will never sell or rent the personal information you provide to us online. Oh Brownie shares client's information only with affiliated companies and reputable third parties to provide better service. These services may include maintaining and managing customer information, providing customer services, taking and fulfilling orders, conducting Oh Brownie promotions and surveys, and communicating effectively with our clients. We will never allow third parties to make any other use of your information or to send you unsolicited e-mail. Oh Brownie may share information that our clients provide with specially chosen marketing partners. We also may share statistical or demographic information about you with third-party companies in a manner that does not reveal your personal identity.
When Oh Brownie conducts contests, promotions and surveys, or joins with other companies that might participate in said programs may be asked to provide personal information. Oh Brownie and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and also may cross-reference customer databases to identify common customers. Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive e-mail or postal mail from Oh Brownie prior to your participation in a contest, sweepstakes, promotion or survey, you still may receive information from Oh Brownie in connection with such activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from Oh Brownie or share your information with Oh Brownie and the other companies sponsoring such activities.
While visiting Oh Brownie through a link from another Website or search engine, information about your visit to ohbrownie.com may be collected by the provider of the other Website or search engine. We encourage you to review the privacy policies of these other Websites or search engines. You may avoid disclosing your information to these other Websites or search engines by entering ohbrownie.com directly into the address field of your Internet browser.
How do I remove my information?
If you would prefer not to receive our e-mails and/or mailings, just let us know. You may submit your request to unsubscribe directly at ohbrownie.com. In addition, if you have received an e-mail from Oh Brownie, you also may reply with the word "unsubscribe" in the subject line.
Your request may take up to 10 business days to process, and you may receive e-mail or postal mail in the meantime. Your removal request, along with your name and address, will be stored in a "do not contact" file to ensure that we honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order.
Does ohbrownie.com link to other sites?
The ohbrownie.com website may include links to other websites that are not under its domain or control. These other websites have their own policies regarding privacy that you should review. Oh Brownie has no responsibility for these linked websites.
How does ohbrownie.com protect children's privacy?
Oh Brownie is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age. Oh Brownie does not sell products for purchase by children.
Changes to this Statement
Oh Brownie may update the Privacy & Security Statement periodically. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting our Website, you agree to accept any such changes to these policies. Except as otherwise mentioned herein, this Privacy & Security Statement addresses only the use and disclosure of information we collect from you on our Website.
If you have any questions about our Privacy & Security Statement, please contact us.